Our Services

How We Can Assist Meeting Planners

Unlike any other Australian Convention Bureau, MCVB tailors its services to assist in every aspect of bidding, planning advice, marketing and support.

MCVB's expertise includes strategic planning, leadership, event management, lobbying, unique bidding strategies, and presentation concept and delivery.

To further the appeal and reach of Melbourne and regional Victoria, MCVB builds strong relationships with a range of partners. These include Government bodies, strategic industry partners and stakeholders, and MCVB members - key suppliers of products and services in the Business Events industry.

For Meeting and Event Planners, this means with MCVB's free assistance, holding a Business Event in Melbourne is seamless, integrated and hassle-free.

MCVB provides local and international hosts with a high level of knowledge and expertise in planning and compiling bid documents and support packages to win Business Events.

MCVB's expert team can assist with:

  • Identifying and addressing bid criteria
  • Coordination and preparation of bid documents
  • Obtaining letters of support from leaders of Government and industry
  • Preparing preliminary budgets with a Professional Conference Organiser (PCO)
  • Liaising between local government and industry bodies
  • Locating suitable venues within Melbourne or regional Victoria that meet specified criteria
  • Selecting accommodation for various meeting requirements
  • Providing site inspection support
  • Developing lobbying strategies
  • Bid promotions including distribution of promotional material and media assistance
  • Preparation of bid presentations
  • Conference delegate boosting support to drive delegate numbers.

Event Support and Delegate Boosting

MCVB works closely with its Conference Organising Partners, international PCOs, association management companies and clients to:

  • Increase delegate numbers
  • Provide pre and post-touring options in Melbourne and regional Victoria
  • Provide on-site information booths at events
  • Secure keynote speakers and provide other on-site support
  • Source and provide collateral and Melbourne promotional materials, including visitor guides, maps and special gifts
  • Generate media coverage for the event.

MCVB's City Wide Support Package (CWSP) allocates resources to support congress planning, marketing, on-site support and a pre-convention site inspection to Melbourne for association decision makers.

The CWSP was developed with a variety of partners including the Melbourne Convention and Exhibition Centre, City of Melbourne, Destination Melbourne and Tourism Victoria.

Once an event is secured, the CWSP is used primarily for delegate boosting purposes to attract more visitors to Melbourne, regional Victoria and the conference itself.

In 2010, MCVB developed a digital Delegate Boosting Tool believed to be a world first. The tool enables potential and existing delegates to select their areas of interest via a targeted email, which then creates a customised video for visitors.

Sourcing Leading Suppliers

MCVB works with its membership network of more than 260 leading Business Events industry suppliers to provide Meeting Planners with access to an extensive choice of the best products and services available.

These suppliers, located throughout Melbourne and regional Victoria, include:

  • Accommodation providers
  • Convention and event venues
  • Conference organisers
  • Restaurants and caterers
  • Retailers
  • Tourist attractions
  • Touring and transport operators
  • Audio visual suppliers
  • Other meetings services and products such as corporate gifts.

One of the World's Best

BestCities Global Alliance

Veiw BestCities Information

www.BestCities.net

MCVB is committed to leading Convention Bureaux around the world in delivering best-practice customer service.

As part of this commitment, MCVB is a founding member of the BestCities Global Alliance, a network of eight international cities - Cape Town, Copenhagen, Dubai, Edinburgh, San Juan, Singapore, Vancouver and Melbourne - that are committed to a quality assured Convention Bureau service charter.

MCVB completed its first audit as part of the Lloyds Register Quality Assurance certification process in June 2007, and received full certification in October 2007. MCVB continues to complete annual reviews to ensure ongoing certification.

The certification process includes a stringent review of Melbourne's ability to offer a superior international meeting experience, and MCVB's ability to ensure and maintain a consistent level of quality and service excellence.

For more information, visit the BestCities website: www.bestcities.net.